tag:blogger.com,1999:blog-2582004645119476339.comments2023-05-19T07:11:56.927-04:00Rex's Thought SpotRex Leehttp://www.blogger.com/profile/00481083728218703345noreply@blogger.comBlogger116125tag:blogger.com,1999:blog-2582004645119476339.post-37165447001521591422010-11-19T11:32:52.474-05:002010-11-19T11:32:52.474-05:00Hi Rex
Great article - I think we share a lot of...Hi Rex <br /><br />Great article - I think we share a lot of the same ideas on the need for Focus and Purpose in Social business models (see http://wp.me/plxkn-5X for one post on this) - Serendipity is great, but totally unpredictable and to base a business practice on its occurrence is reckless at best, and irresponsible at least. <br /><br />Loved your examples - and look forward to reading more in the future<br /><br />Best<br /><br />BorisAnonymousnoreply@blogger.comtag:blogger.com,1999:blog-2582004645119476339.post-89361074221001887262010-09-08T15:22:36.833-04:002010-09-08T15:22:36.833-04:00Great article Rex ! You know my love for words ......Great article Rex ! You know my love for words ... So I searched the definition for Serendipity = is a propensity for making fortunate discoveries while looking for something unrelated.<br />Now knowing how challenging it is to implement E2.0 apps ( ROI need to be solid, measurable, linked to business objectives, +++) , it's certainly not something we can rely on to design ... I beleive serendipity is an outcome of the design and that would be one of the four E2.0 collaboration benefits... fortunate discovery or innovation !KaroT - Speaker and Transformational Artist Art of businesshttps://www.blogger.com/profile/15693957013087633230noreply@blogger.comtag:blogger.com,1999:blog-2582004645119476339.post-87036521996553292272010-07-16T04:49:08.626-04:002010-07-16T04:49:08.626-04:00Thanks for sharing your thoughts Rex. I find the s...Thanks for sharing your thoughts Rex. I find the serendipity debate very interesting, as my focus on Enterprise 2.0 is the design of collaborative innovation platforms. I fully agree with Rawn that serendipity isn't entirely accidental. I wrote about it myself in this post: http://blog.cognistreamer.com/innovation-favors-the-collaborative-mindsWim Soenshttp://posterous.com/people/36ENor78EGOZnoreply@blogger.comtag:blogger.com,1999:blog-2582004645119476339.post-72965687530348922242010-07-08T10:49:18.660-04:002010-07-08T10:49:18.660-04:00Hi Rex,
I know you wrote this blog a while back ...Hi Rex, <br /><br />I know you wrote this blog a while back but I just re-read it today and it still so thru! I am preparing my self to give a (3 days) training to some managers about the benefits of Social Networks and I know I will have a lots of questions (ROI, should we block access, wich platforms are the best,what are the value, etc...) I am trill to still be evangilist (on my own style)but your post make me fell good! Sometime I feel like an Alians because in Québec, very few compagies see the value of social networks http://barometre.multiple-media.com/?p=152 (I know it's in french but good numbers)Cheers! SophieUnknownhttps://www.blogger.com/profile/04008736349921225727noreply@blogger.comtag:blogger.com,1999:blog-2582004645119476339.post-91153435577995216742010-06-21T09:19:23.313-04:002010-06-21T09:19:23.313-04:00Great article Rex. I think it is incredibly tough ...Great article Rex. I think it is incredibly tough to create tools for social engineering. You simply cannot allow for all of the myriad motivations and agendas different groups and individuals may have. You can however have flexibility options in tools which allow you some degree of social engineering. mark gives a great example of this.Pankajhttp://www.hyperoffice.comnoreply@blogger.comtag:blogger.com,1999:blog-2582004645119476339.post-71314798389239978702010-06-10T06:16:50.506-04:002010-06-10T06:16:50.506-04:00Bertrand, Thanks. Interesting point about integra...Bertrand, Thanks. Interesting point about integration vs adoption. One of my beliefs is that integration (into business processes) is the best way to drive adoption. Sure we can tell people how great it is, but they forget and default to the path of least resistance when under pressure. <br /><br />Rawn, Would be fascinating to see how one might "measure Serendipity". I do believe that proper design can increase the liklihood as well. <br /><br />Deb, I think systems thinking provides the insight that we then need to put into the design. I think communicators can be catalysts for serendipidous collaboration. Take this blog post for example... You may not have known Bertrand in the past, yet now you are connecting with his thoughts which may lead to serendipity.Rex Leehttps://www.blogger.com/profile/00481083728218703345noreply@blogger.comtag:blogger.com,1999:blog-2582004645119476339.post-72432576191273450482010-06-08T16:23:32.489-04:002010-06-08T16:23:32.489-04:00Provocative post Rex. Welcome back.
Question:
...Provocative post Rex. Welcome back.<br /><br />Question: <br />Do you see a difference between social engineering and system thinking? Is system thinking the source of insight? And social engineering the design?<br />Do you think you can you institutionalize serendipity as Rawn suggests? Or do you agree with Bertrand<br />I'm also thinking about Bertrand's two points. The most social of all activities is conversation. I think it can happen as the result of serendipity and work flows within both formal and informal networks. Curious about what you mean by bringing conversations into processes Bertand. <br /><br />As an internal communicator I'm thinking about the role of professional communicators and institutional social media. What does it mean for the communications function/profession of the future?Deborah Hintonhttp://www.hintonandco.com/blognoreply@blogger.comtag:blogger.com,1999:blog-2582004645119476339.post-79581534788247051192010-06-08T12:57:47.187-04:002010-06-08T12:57:47.187-04:00I think we underestimate serendipity. For one, we&...I think we underestimate serendipity. For one, we're already in the "social engineering" phase as you describe it in our org, for several years now. I call it social architecture or modeling in my book which is entirely on that subject.<br /><br />However, the best outcomes still generally come out of serendipity, even while we guide our users to follow models of adoption. <br /><br />For one, my view is that serendipity isn't 100% entirely accidental. You can do many things to improve your chances. I'm still working on my ideas of how to measure serendipity on a consistent basis. Sounds like an oxymoron huh? But I think its possible to do so.Rawn Shahhttp://bit.ly/rawnshahnoreply@blogger.comtag:blogger.com,1999:blog-2582004645119476339.post-16680136520164980812010-06-08T07:18:29.883-04:002010-06-08T07:18:29.883-04:00Great work Rex. It's becoming obvious that Ent...Great work Rex. It's becoming obvious that Enterprise 2.0 can't rely on serendipity alone as an operational or business model.<br /><br />In my opinion, "social activies" in the workplace can be of two kinds :<br />- serendipity driven and enliven by community management activities<br />- work-flows driven and enliven by managers<br />Both being to be connected.<br /><br />I tried to sum it up there :<br />http://www.duperrin.com/english/2009/12/01/how-to-understand-and-position-enteprise-2-0-in-the-real-enterprise/<br /><br />http://www.duperrin.com/english/2010/05/11/will-adam-smith-drive-businesses-in-the-future-im-doubtful/<br /><br />As a conclusion, I'm quite sure that the future of the E20 debate won't be about adoption but integration (including sensemaking and alignment with business goals).<br /><br />The day after tomorrow I'll be speaking in Milan about "bringing conversations into processes". That's a part of the answer I think.Bertrand Duperrinhttp://www.duperrin.com/englishnoreply@blogger.comtag:blogger.com,1999:blog-2582004645119476339.post-40846482908706070852010-06-08T06:14:27.165-04:002010-06-08T06:14:27.165-04:00Thanks Hutch & Mark! Appreciate your insight....Thanks Hutch & Mark! Appreciate your insight. I think your suggestions are exactly the type of thinking that needs to take place to really get value. <br /><br />Another consideration is that if one decides to change the rules (i.e. Let's say we change the compensation or recognition model). Resistance is typical unless the perceived benefit is 9X better (ala John Gourville). <br /><br />The compounded problem is that those that not only benefit from the previous model BUT also have a distinct advantage from the previous model, will be hard to sway and it's those people you often need. <br /><br />On the other hand if the changes are simply reinforcing the existing model, buy-in from others will be very hard.Rex Leehttps://www.blogger.com/profile/00481083728218703345noreply@blogger.comtag:blogger.com,1999:blog-2582004645119476339.post-63532121566703083142010-06-08T04:57:52.757-04:002010-06-08T04:57:52.757-04:00I like your sales example. While I agree with the...I like your sales example. While I agree with the premise that competitive sales people don't want to share their best practices, I believe there are ways to socially engineer an outcome that will benefit the individual as well as the sales team. <br /><br />For example, (counter-strike#1) why not recognize publicly the top contributing sales people to the Wiki? Make a big show out of it. As you said (and I agree) sales people love recognition. Get the CEO involved (in smaller companies) and have him/her recognize the contribution. <br /><br />(counter-strike#2) Salespeople are always complaining there are not enough sales tools. Have marketing put up strawmen tools, and then have the sales people "refine" them. <br /><br />(Counter-strike #3) While salespeople may not have the best writing skills, they do have great ideas. Curate and edit the contributions to the sales wiki to make the results better. <br /><br />My .02Mark Fidelmanhttps://www.blogger.com/profile/03863471244080526996noreply@blogger.comtag:blogger.com,1999:blog-2582004645119476339.post-19169167628357028402010-06-07T17:32:25.031-04:002010-06-07T17:32:25.031-04:00I have been trying to use Pink's ideas to get ...I have been trying to use Pink's ideas to get people in Florida to enter their golf scores. To see some backgound on my ideas, see http://blog.pxltd.ca/2010/05/update-on-motivating-people-to-enter-golf-scores.html<br /><br />I would be interested in any ideas about how I might inspire intrinic motivation for people to enter scores.jimhaywardhttps://www.blogger.com/profile/04097672517946958105noreply@blogger.comtag:blogger.com,1999:blog-2582004645119476339.post-27023390732285456562010-06-07T01:20:26.791-04:002010-06-07T01:20:26.791-04:00Great post Rex. I sometimes think of blog, wikis, ...Great post Rex. I sometimes think of blog, wikis, forums, microblogging as "Social Software 1.0". It was critical to get the tools of sharing and transparency in place, to break the one-way broadcast tools. <br /><br />But it turns out that wasn't enough. Those tools need to be recast in terms of actual workings of companies. Apply these great social principles to the real, tangible needs of companies. "Social Software 2.0", if you will.<br /><br />Hutchbhc3https://www.blogger.com/profile/10781379797166112003noreply@blogger.comtag:blogger.com,1999:blog-2582004645119476339.post-67191735432489577302010-04-05T08:31:37.451-04:002010-04-05T08:31:37.451-04:00I was wonder why no new blogs? Have you read Driv...I was wonder why no new blogs? Have you read Drive by Dan Pink? I wondered what you thought of Motivation 2.0<br />Jim Haywardjimhaywardhttps://www.blogger.com/profile/04097672517946958105noreply@blogger.comtag:blogger.com,1999:blog-2582004645119476339.post-76614706570023529372010-02-22T09:37:43.700-05:002010-02-22T09:37:43.700-05:00Great examples! Tnx :)Great examples! Tnx :)Fabio Lallihttps://www.blogger.com/profile/01519002417403868639noreply@blogger.comtag:blogger.com,1999:blog-2582004645119476339.post-32344276623929585562009-12-20T20:56:54.456-05:002009-12-20T20:56:54.456-05:00That is a beautiful poem. It resonated with me on ...That is a beautiful poem. It resonated with me on many levels. Thank you for sharing it!Rebecca Rapplehttps://www.blogger.com/profile/14256687718484790786noreply@blogger.comtag:blogger.com,1999:blog-2582004645119476339.post-66509066676209696072009-11-08T18:15:30.434-05:002009-11-08T18:15:30.434-05:00great post! thx for that. I agree... and my team a...great post! thx for that. I agree... and my team also i think (hope)... i have to check this again & again, fun it's too important indeedfredhttps://www.blogger.com/profile/15163569968670641503noreply@blogger.comtag:blogger.com,1999:blog-2582004645119476339.post-42149993494057889662009-10-30T14:00:10.226-04:002009-10-30T14:00:10.226-04:00Great examples Rex. If you think about it we spen...Great examples Rex. If you think about it we spend the majority of our awake hours at work. If you are leading innovative and creative teams incorporating the "fun" aspect into work can stimulate the high performance of teams and the returns the company maybe looking for. For more thoughts on the power of "fun" at work see the book: The Red Rubber Ball at Work: Elevate Your Game Through the Hidden Power of Play, Link: http://www.amazon.com/Red-Rubber-Ball-Work-Elevate/dp/0071599444Carolinehttps://www.blogger.com/profile/04004996792249587297noreply@blogger.comtag:blogger.com,1999:blog-2582004645119476339.post-66930216292137617552009-10-27T14:07:31.979-04:002009-10-27T14:07:31.979-04:00Thanks for the comments.
@Betrand: I've see...Thanks for the comments. <br /><br />@Betrand: I've seen organizations utilize this, but it's likely still a little while before it becomes widely adopted. <br /><br />@Deb: I believe that Autonomy, Mastery and Purpose are required for longer-term sustainable usage. I think "fun" may not necessarily have those elements but if looking for sustaines performance it is required. <br /><br />@WebTechMan: Thanks for the reply and I will definately check out the Josh Porter material.<br /><br />@Alaa: Some excellent examples. Thanks. And the thing with "FUN" is that it's different for different people. When I tell me friends, I can't wait to get back into the office and try to explain why it's fun, they don't necessarily see it the same way. ;)Rex Leehttps://www.blogger.com/profile/00481083728218703345noreply@blogger.comtag:blogger.com,1999:blog-2582004645119476339.post-73814473813574389912009-10-26T12:27:37.326-04:002009-10-26T12:27:37.326-04:00Hey Rex, You are 100% correct. Personally, I think...Hey Rex, You are 100% correct. Personally, I think that when you empower employees, leverage creativity, and encourage FUN at work, the result will be much better than most traditional ways like some that Dan mentioned. For example, my first job after University in the US, encouraged me to be creative and never offered an incentive. They never questioned my arrival/departure times and I declined over time pay. I took on a project that was not offered to me and did extremely well. I did it because I wanted to and did it in my free time and weekends. Two month later, I was offered a manager position and presented with a project to do. I did very well on that project and in a record time. I empowered my employees to make decisions and whenever I gave an incentive, it was never prearranged but was always to allow my employees to do projects that they liked doing. Upper management took notice and I was offered a Director position few months later. Regards, AlaaAnonymousnoreply@blogger.comtag:blogger.com,1999:blog-2582004645119476339.post-76310264552339230172009-10-26T08:21:45.203-04:002009-10-26T08:21:45.203-04:00Rex,
Nice post! It's so funny to see this, be...Rex,<br /><br />Nice post! It's so funny to see this, because I was just talking about these points, including these same videos with my team.<br /><br />The bulk of Enterprise 2.0 adoption can be handled by design. Joshua Porter does a great job explaining how to create passionate users. You can see his videos and slide here http://bit.ly/E20Design<br /><br />Thanks for sharing,<br />Daniel HudsonWebTechManhttp://webtechman.comnoreply@blogger.comtag:blogger.com,1999:blog-2582004645119476339.post-65586675050907862392009-10-20T11:46:10.627-04:002009-10-20T11:46:10.627-04:00Heh Rex. Thanks for this. I think fun is what ha...Heh Rex. Thanks for this. I think fun is what happens when you have autonomy, mastery, and purpose. Without these intrinsic values that Daniel Pink refers to ... don't think fun is possible. Take the Fun Theory examples from Volkswagen. All of them give people autonomy, mastery and purpose. What do you think? DebUnknownhttps://www.blogger.com/profile/15287162240867370375noreply@blogger.comtag:blogger.com,1999:blog-2582004645119476339.post-5507631323414144932009-10-20T07:28:15.892-04:002009-10-20T07:28:15.892-04:00Great post. Point 2 Good to Great was an eye opene...Great post. Point 2 Good to Great was an eye opener.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-2582004645119476339.post-44351132633209587212009-10-20T07:12:06.840-04:002009-10-20T07:12:06.840-04:00Great articles!Great articles!Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-2582004645119476339.post-68053902323942997722009-10-20T05:59:06.414-04:002009-10-20T05:59:06.414-04:00I agree, fun is a (at least) a part of the answer....I agree, fun is a (at least) a part of the answer. The only issue is that enterprises are not very likely to buy fun as a change method...(even if they understand that's the solution).Bertrand Duperrinhttp://www.duperrin.com/englishnoreply@blogger.com